Refund policy
Return & Refund Policy
Returns
All sales are final. We do not accept returns or exchanges for any products purchased from our store.
Please review all product information carefully before placing your order, including product descriptions, specifications, and sizing details where applicable.
Refunds
As we do not accept returns, we generally do not offer refunds once an order has been placed and processed.
Refunds will only be considered in the following circumstances:
-
You received the wrong item.
-
Your item arrived damaged or defective.
-
Your order was not delivered due to an error on our part.
If you believe you qualify for a refund, you must contact us within 48 hours of receiving your order. Please include:
-
Your order number
-
A description of the issue
-
Clear photos showing the damage, defect, or incorrect item received
Once your request has been reviewed and approved, any eligible refund will be processed to your original payment method within 5–10 business days.
Order Cancellations
Orders cannot be canceled once they have been processed or shipped.
Contact Us
If you have any questions regarding this policy, please contact us at:
Email: sparrow_embellishment@outlook.com
By placing an order with our store, you agree to this Return & Refund Policy.